FAQ's
Frequently Asked Questions
Have Questions? We Have Answers!
Find answers to Frequently Asked Questions regarding our flower delivery, areas of delivery, and much more.
Q| Where is Bridevine & Branches Located?
A| BRIDEVINE & BRANCHES is located historic, quaint, hometown of Mountain House, CA 95391.
Q| What is Bridevine & Branches' phone number?
A| You may reach us at (510) 932-6315
Q| How do I contact you via email?
A| You may email us by clicking here Email Us
Q| What hours are you open?
A| Bridevine & Branches is open Monday thru Friday from 9:00 am to 5:30 pm and
Saturday from 9:00 am to 12:00 pm.
Q| Are you open on Holidays?
A| Bridevine & Branches is not open for Major or National Holidays, except for Valentine's Day, Mothers Day, and Memorial Day. We are CLOSED on New Year's Day, Juneteenth (June 19th), 4th of July, Labor Day, Thanksgiving (Nov 23-26th), Christmas (Dec 24-Jan 1st)
Q| What payment options do you offer at checkout?
A| Bridevine & Branches website offers secure checkout using a VISA, MASTERCARD, AMEX, or DISCOVER credit card.
Q| What is a Designer's Choice floral arrangement?
A| A Designer's Choice arrangement is when the floral designer hand selects the color scheme, the floral varieties, the style, and the container based on the time of the season.
Shop Floral Collection
Q| Will my flower arrangement look exactly like the product picture?
A| Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence
Q| Do you do wedding flowers?
A| Absolutely! Wedding flowers are our specialty. Please feel free to call us to schedule a consultation or email us by clicking here Request a Wedding Consultation.
Q| What areas do you deliver flowers to?
A| Bridevine & Branches delivers flowers to many surrounding areas in Fairborn OH. See all our floral delivery areas by clicking here Delivery Locations.
Q| Do you deliver flowers to funeral homes, if so what information is needed?
A| When placing your flower order for a Funeral Service please provide us with the name of the deceased, the name of the funeral home, date & time of viewing.
Q| Do You deliver flowers to hospitals, if so what information is needed?
A| When placing your flower order for a patient at a hospital provide us with the name of the patient and room number also please be sure the patient is not being released and can receive flowers.
Q| What if I want to cancel my order?
A| Please call us to cancel orders at (510) 932-6315
Q| Is the information I provide during checkout kept private and secure?
A| Yes, Bridevine & Branches is fully secure and SSL Certified (Secure Socket Layer). Please shop on our floral website with confidence.
Q| Where can I see your Customer Service Policy?
A| You may read our Customer service policy by clicking View Customer Service Policy.
Q| I'm Ready to shop for flowers which page do you recommend I start at?
A| Yay! You may begin shopping for flowers by clicking on this page Shop Flowers
Still, have questions? Feel free to contact us by phone or email us by clicking CONTACT US